The reservation will be held until 18.00 (6PM) on the date of arrival unless we have been informed of for example late arrival,
boat/helicopter cancellation or delay.

If the guest does not show up on the date of arrival, and there has not been given an explanation or cancellation to the hotel,
we will bill the guest for one night, and the rest of the reservation will be cancelled.

We ask for all reservations to be paid on the date of departure, unless otherwise has been agreed.

Check in - The room is available from 15:00 (3 PM.

Check out - Is at 10.30 (10.30 AM.

If the guest has not checked out before 10.30, we reserve the right to charge an extra night on the bill.

If the room is booked for another guest the same day, and the guest is not at the hotel, our housekeeping will pack the guest's belongings
and hand it over to the reception, who will then charge an extra fee of 250 DKK.

Late check out can be arranged for a fee of 100 DKK per agreed hour unless the room is booked for another guest the same day.

 
Standard group booking & conference group bookings
A booking of 8 rooms or more will be considered as a group booking, and a minimum number of rooms must be confirmed at least 30 days
prior to arrival. If the whole group or individual rooms gets cancelled less than 30 days prior, there is a cancellation fee
of 100% the total invoice.